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Bilingual IT Support Japan Outsourcing (technical services in English & Japanese)

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Triforce Global Solutions KK is a Tokyo, Japan based technology service provider offering one-stop Bilingual IT Support in Japanese and English. We provide full service IT Support to Japanese companies and multi-national companies operating in Japan. With over 10 years in the field, you can depend on us for all technical matters and to liaise with your overseas office(s) and domestic Japan users in both English and Japanese.

SAVE COST with our Shared Services

We can set up your technology infrastructure and provide ongoing Bilingual IT Support and Helpdesk (Japanese and English) for the following areas:

  • Total infrastructure set up and support: servers, network, desktops, office equipment etc
  • Website bilingual content and marketing management
  • Cloud Infrastructure implementation and management
  • IT related Project Management
  • Security Set up and Disaster Recovery
  • Office IT moves
  • Vendor management, IT purchases and RFPs

IT Support Bilingual Helpdesk Access (Japanese and English)

Service menu includes:

  • Scheduled onsite visits
  • Ad-hoc and emergency onsite visits
  • On demand Remote access support (teamviewer, webex, skype etc)
  • Helpdesk via telephone, email and chat
  • Onsite IT staff

With IT Remote support on demand, Triforce provides remote troubleshooting assistance for many common support issues. When required and with Client’s consent, our engineers connect directly to the user’s system over a secure internet connection to expedite and enhance the troubleshooting process.

One Stop Technical and Application Support

Triforce specializes in IT infrastructure as well as business applications for ERP, CRM, and Financial Systems. With this combination, we provide advisory and trouble-shooting services for both the technical and application level for one stop professional services.

Key benefits

  • On demand Japanese and English service
  • Affordable cost and flexible contract terms
  • Combined technical and application specialists
  • No fixed overhead for IT Department
  • Strategic and scalable IT design

IT Support Flow(click to enlarge)

IT Support Flow

Support Fee

Triforce provides affordable IT Support services starting from Y80,000 per month with the flexibility to scale with your business needs. Contact us for a free consultation on how we can become your extended IT Department.

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