What are the Benefits of Cloud ERP, CRM, PSA?
For some companies, when reviewing a SaaS (Software as a Service) cloud ERP solution compared to an on-premise solution, the benefits of the cloud based ERP make this option extremely attractive.
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The main draw to cloud ERP, CRM, PSA solutions is that you don’t have any additional capital outlay for networking hardware. Since you are buying subscription from your SaaS provider, you don’t have to buy new servers to house the application or databases, nor do you have to hire people to install, troubleshoot and manage hardware and software associated with your cloud ERP, CRM, PSA solution. That is all covered in your Software As A Servicecost.
At one point in time, people thought that storing sensitive data in the cloud went against best practices when it came to security. Then they started to see how ERP cloud vendors could actually provide a more secure environment in most cases. They hire the right people to manage the tools and appliances that keep data safe. They are responsible for testing for vulnerabilities and patching systems with exposed weaknesses. The vendors will also make it their security objective to keep their infrastructure compliant with global security standards which are becoming more stringent with time. While you still have to take a hand in making sure that your data is safe, reputable cloud ERP vendors act as your partner when it comes to security measures.
One of the benefits that early cloud adopters quickly realized is that with a cloud subscription, it is easy to scale services to meet your needs. If your business experiences tremendous growth, expands overseas etc., you can easily increase your license size. The reverse is true as well; if your company is seasonal or has to downsize then you have the option of reducing your license size to meet your current needs.
The very nature of Cloud ERP is that you can access the application from anywhere. This means that you can provide system access to your staff if you operate a remote office, a remote workforce or just someone who has to use the cloud ERP, CRM or PSA system while at home or while away at a conference.
Since your cloud ERP, CRM, or PSA vendor maintains ownership of the software and hardware, they often provide round-the-clock support for their customers. Unlike on-premise hosting, which sometimes requires customers to purchase support packages, cloud vendors generally offer this as part of their service; and that includes software upgrades.
Choosing the right cloud ERP, CRM, PSA solution for your business takes some serious thought. For some, on-premise solutions is the only way to go due to customization or complex reporting requirements. For those companies who don’t want to customize and don’t want to spend money an on-premise infrastructure and IT staff, opting for a cloud-based ERP makes perfect sense.