NetSuite SALES FORCE AUTOMATION (SFA)
Supercharge Sales Performance with Integrated Sales Force Automation Software
NetSuite’s Sales Force Automation (SFA) software powers your sales organization with integrated sales processes from opportunity, upsell and quote management to sales forecasting, order management, fulfillment, and sales commission.
Unlike other solutions, NetSuite’s SFA software gives your sales team unprecedented visibility into every aspect of the customer relationship, including support cases and back-office information such as contracts and inventory. With real-time dashboards, sales reps and managers gain better insight to sell, upsell, drive renewals, and properly set customer expectations.
- BOOST SALES PRODUCTIVITY
Enable effective collaboration and team selling to streamline the sales cycle.
- GAIN REAL-TIME VISIBILITY
Get visibility into pipeline and forecasts making sales more predictable.
- IMPROVE CUSTOMER RELATIONSHIPS
A true 360-degree view of the customer, including sales, support cases and financial transactions.
- EFFICIENT ACCOUNTS MANAGEMENT
Create a holistic view of all accounts and their contacts with related activities in a single view.
- OPPORTUNITY MANAGEMENT
Standardize best practices for winning deals by linking your sales process and the customer buying process.
- SALES FORECASTING
Make sales more predictable with real-time forecasting. Sales forecasting can often be a mystery to your management team, but NetSuite CRM+ takes the guesswork out of forecasts with real-time sales data, complete visibility into opportunities, and a rich set of forecasting tools. Probability-based forecasting offers weighted measurement of pending opportunities, quotes and orders, with the ability to make necessary adjustments as deals progress.
- QUOTE AND ORDER MANAGEMENT
Streamline the quote and order process with a fully integrated quote-to-order, cash and fulfillment solution.
- INCENTIVE COMPENSATION MANAGEMENT
Provide visibility into accurate sales compensation calculation—ensuring the sales team spends more time selling and less time double-checking their commissions.
NetSuite Customer Relationship Management (CRM) software is the only cloud solution that delivers a real-time 360-degree view of your customer. NetSuite CRM provides a seamless flow of information across the entire customer lifecycle from lead through to opportunity, sales order, fulfillment, renewal, upsell, cross-sell, and support.
In addition to traditional CRM capabilities like SFA, customer support and marketing automation, NetSuite CRM delivers quotes, order management, commissions, sales forecasting and integrated Ecommerce capabilities.