Professional Services
Triforce Professional Services are comprised of 5 core service lines
I. Systems Implementations
II. Support Services
III. Training Services (SunSystems, Vision)
IV. Outsourced Implementation Services
V. Business Consulting
I. Systems Implementations
a. Single Site Deployment
Triforce provides full implementation services for our core solution offerings for on-time, on-scope and on-budget deployments. Our standard implementation methodology assures that your system is designed with industry best practices and is well documented during all project phases. From Project Management to User Acceptance Testing to End User Training, we are methodical and thorough in our approach and hand over the system to you only after your full agreement and sign off. Our core beliefs in a successful implementation are placement of knowledgeable and skilled professional consultants, consistent client feedback, milestone management, and detailed Project Management.
b. Asia Pacific and Global Deployment
Triforce operates an office network across Asia Pacific for full regional rollouts and maintains a global alliance network for integrated global rollouts. Triforce methodology centers on first building of a Core System with your Global Planning Team. Once built, the Core System is deployed across multiple countries and sites where our local consultants will provide local reports, functions, and training. The bottom line is a lean, unified global system that adheres to your one global master files and processes for easy support and inexpensive long-term maintenance. This approach saves you substantial time, effort, and investment by having a unified approach that meets the complex requirements of both your headquarters and local offices.
c. Knowledge Base and Industry Templates
Ask us what we know of your industry for a fast track implementation. We maintain a deep knowledge bank of industry best practices, templates and interface settings for such diverse industries from Financial Services to Uniform System for hotels. For SunSystems Financials for instance, we have in place interface settings for the many major front and back office systems specific to an industry or function. These include SunSystems interface with systems for Banking, Insurance, Hotels,. Retail, Construction, Property Management and Manufacturing. The benefit to you is a rapid system deployment utilizing Triforce plug and play templates.
II. Support Services
Our business strategy is to provide you single source support for your critical enterprise solutions in financials and operations. Triforce is dedicated to long term relationships with our clients. We realize this by offering you easy access to our Support Desk for problem solving, queries, and best practices knowledge base access. Our Support Services also includes provision of technology updates, local compliance updates, and software upgrades free of charge so that your solution is maintained at current technology levels.
You may contact us via phone, email, and fax. For urgent issues, we will come visit your office for quick resolution turnaround.
III. Training Services (SunSystems, Vision)
Training is critical to remain current in all the functionalities of your scalable technology investment. Triforce currently provides general and in-depth training structured to meet your operational goals. Contact us to inquire about training schedule for SunSystems, Vision and extended applications.
IV. Outsourced Implementation Services
If you are looking for outsourced resources in enterprise application implementations we have the expertise to support your project team. Our systems consultants have the critical project implementation, application and technology skills from Project Management to System Design to complement your existing team. We bring to the table years of enterprise level implementation expertise to succeed in closing your projects on-time, on-budget and on-scope.
V. Business Consulting
Contact Triforce to see how we may add value to your financials and operations.
-Business process mapping and documentation
-Regulatory compliance support
-Operations automation and cost reduction
-Overseas technology introduction in Japan
